United Airlines removed woman from flight to dying mother's bedside after ticketing glitch: "nobody flies for free"

Minutes before departure, already buckled into her seat, she was ordered to leave the plane. The gate agent told her that her reservation had been canceled. Traveler Help Desk, the online agency that sold the ticket, had rescinded it because the landlord made a change directly through United — even though United had assured the landlord that it was not a problem to do so.

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