Monday 29 April 2019

'Service with a smile'? Faking emotions at work makes you drink more, study suggests

'Service with a smile'? Faking emotions at work makes you drink more, study suggests

A recent study is suggesting employers should rethink policies encouraging workers to offer "service with a smile." The study published earlier this month in the peer-reviewed Journal of Occupational Health Psychology found employees who force themselves to smile or evoke or positive emotions in front of customers are more likely to drink heavily after they clock out.

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